Terms of Service

Acceptance of Terms
Service Description
Territory Exclusivity
Data Usage Policy
Payment & Billing
Cancellation Policy
Refund Policy
Limitation of Liability
Governing Law
Contact

1. Acceptance of Terms

By accessing or using RoofDirector ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service. These terms constitute a binding legal agreement between you and RoofDirector.

We may update these terms periodically. Continued use of the Service after changes constitutes acceptance of the revised terms.

2. Service Description

RoofDirector provides enriched roofing lead data for licensed roofing contractors operating in Florida. The Service aggregates publicly available property records, permit data, meteorological data, and skip-traced contact information to produce lead lists for contractor use.

Data is provided as-is for contractor outreach purposes. RoofDirector does not guarantee that any homeowner will result in a closed contract or sale.

3. Territory Exclusivity

One contractor per ZIP code. Once a territory is claimed by a paying subscriber, no other contractor in the RoofDirector system may purchase leads from that ZIP code while the subscription is active.

First paid, first locked. Territory assignment is determined by order of completed payment, not by registration date.
Territories are non-transferable. You may not sell, sublicense, or assign your territory to another contractor.
Territory release. Upon cancellation, your territory lock is maintained for 30 days following the final billing date, after which the ZIP code becomes available to other contractors.
Pro plan territories. Pro subscribers may claim up to 3 ZIP codes. Each ZIP is locked independently under the same terms.
Conflict resolution. In the event of a payment conflict (simultaneous purchases of the same ZIP), RoofDirector will issue a full refund to the second buyer. This decision is final.

4. Data Usage Policy

Lead data provided through RoofDirector is licensed for your direct contractor outreach use only.

Permitted use: Direct marketing outreach to property owners within your licensed territory for roofing services.
Prohibited use: Resale, redistribution, sublicensing, or sharing of lead data with any third party — including other contractors, lead brokers, or marketing agencies — is strictly prohibited.
Compliance: You are responsible for ensuring your outreach complies with applicable federal and state laws, including the Telephone Consumer Protection Act (TCPA) and Florida consumer protection statutes.
Data accuracy: RoofDirector aggregates data from third-party sources and does not guarantee the accuracy or completeness of any individual record.

Violation of this data usage policy may result in immediate account termination without refund and may expose you to civil liability.

5. Payment & Billing

All subscription plans are billed monthly via Stripe. By subscribing, you authorize recurring charges to your payment method on your billing cycle date.

Sample runs ($97) are one-time charges with no recurring billing.
Starter ($297/mo) and Pro ($797/mo) plans renew automatically unless cancelled before the billing date.
Failed payments may result in temporary service suspension. Account access is restored upon successful payment.

6. Cancellation Policy

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period — you will retain access and territory lock through your paid period.

To cancel, contact [email protected] or use the cancellation option in your account settings. Cancellations are effective when confirmed in writing.

7. Refund Policy

No refunds on completed runs or active subscription periods. Once a lead run has been processed and delivered, no refund will be issued for that run or billing period.

Exceptions may be made at RoofDirector's sole discretion in cases of technical failure attributable to RoofDirector (e.g., zero leads delivered due to a system error). Refund requests must be submitted within 7 days of delivery.

Territory conflicts resulting in a second-buyer refund (see Section 3) are processed within 5 business days.

8. Limitation of Liability

RoofDirector is provided "as is" without warranties of any kind. To the fullest extent permitted by law, RoofDirector shall not be liable for indirect, incidental, consequential, or punitive damages arising from your use of the Service.

Our total liability for any claim arising from these terms or your use of the Service shall not exceed the total fees paid by you in the three months preceding the claim.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles. Any disputes arising under these terms shall be resolved exclusively in the courts of Orange County, Florida.

10. Contact

Questions about these terms? Contact us:

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